Privacy Policy

1. Introduction

Welcome to WudilNet (accessible via wudilnet.com and our official mobile application). WudilNet is an automated Virtual Top-Up (VTU) and bill payment service provider operating in Nigeria.

This Privacy Policy outlines how we collect, handle, process, and safeguard your personal and financial information when you access our website or use our mobile app for purchasing airtime, data bundles, cable TV subscriptions, electricity token top-ups, and educational PINs.

2. Age Restriction

WudilNet is intended strictly for individuals aged 18 and older. We do not knowingly collect or solicit personal data from children under the age of 18. If we become aware that an account has been created by a minor, we will promptly deactivate the account and delete all associated data from our servers.

3. Information We Collect

To provide fast, reliable, and secure VTU transactions, we collect the following categories of data:

• Personal Account Details: Full Name, Email Address, Mobile Phone Number, and Secure Login Password.
• Financial & Transaction Data: Automated wallet funding history, dedicated virtual bank accounts, transaction reference IDs, recharge amounts, beneficiary phone numbers, and service provider details.
• Technical & Device Data: Device model, OS version, IP address, device push tokens (for instant transaction receipt notifications), and browser metadata for fraud prevention.

4. How We Use Your Information

Your information is processed strictly for legitimate operational purposes:

• Instantly provisioning airtime, data bundles, and utility services to your specified recipient numbers.
• Managing your automated wallet balance, funding reconciliations, and transaction tracking.
• Sending real-time push notifications, in-app alerts, and SMS/Email receipts for completed orders.
• Providing responsive 24/7 customer support and resolving transaction inquiries.
• Enforcing platform security, preventing unauthorized access, and detecting fraudulent activity.
• Complying with applicable Nigerian regulatory standards, including the Nigeria Data Protection Regulation (NDPR).

5. Data Security & Protection

We implement enterprise-grade security protocols to protect your personal data:

• End-to-End Encryption: All data transmitted between your device and our servers is secured using modern TLS 1.3 / SSL encryption.
• Secure Credentials: Passwords and transaction PINs are securely hashed using industry-standard cryptographic algorithms.
• Secure Payment Gateways: Card and virtual account processing is handled directly by CBN-licensed payment partners (e.g. Monnify, Payvessel, Paymentpoint, Palmpay). We never store raw debit card numbers or CVV codes on our servers.

6. Third-Party Sharing

We do NOT sell, rent, trade, or monetize your personal information to any third parties or marketing agencies under any circumstances.

Data is shared solely with trusted telecommunications infrastructure partners (MTN, Airtel, Glo, 9mobile, DisCos) exclusively to fulfill your top-up orders, or when strictly required by law enforcement or competent judicial authorities.

7. Your Data Rights & Account Deletion

In compliance with NDPR and international privacy standards, you have the right to:

• Access and review all personal information linked to your profile.
• Request correction or updating of inaccurate account information.
• Request complete deletion of your account and associated personal data at any time via our dedicated Account Deletion Page.

8. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or how your data is handled, please contact our Data Protection Officer: